Frequently Asked Questions

Frequently Asked Questions

Airport Transfer

We run a shuttle service to and from Kigali International Airport. The fare is $20 per round trip. The service is available 24/7.

TOURS

We offer tour packages such as Safari, gorilla tracking, nature hikes in Nyungwe, Lake Kivu and Kigali city tour. Check https://www.yambitours.com

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CREDIT CARDS

We accept all major credit cards (Visa, MasterCard, Union Pay) as well as Mobile Money Payments via MTN, Airtel and Safaricom M-Pesa.

Restaurant

Our restaurant is open every day until 9pm. Enjoy a range of authentic and delicious African cuisine and meals for vegetarians.

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24 hour reception

We operate a 24 hour reception. Don’t worry about late check-in or wake-up calls for your early morning Safari or airport transfer.

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Free Parking

We have a spacious parking for our guests. After exploring the country and riding dirty; please request car wash services at the reception!

Free Water

Water is available all the time in our lounge. Feel free to order a cup of African chai, ginger tea or coffee from the Chef.

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Hot Shower

We have hot water with good pressure. We use solar-powered heaters and rely on eco standards to protect our beautiful planet.

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Fast Wifi

Our Internet is robust and fast. Feel free to hold your virtual meetings, listen to your favourite podcasts; or simply watch Netflix.

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Laundry

We offer daily room service, on-site laundry services and dry cleaning. You collect your items after 24 hours.

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24 Hour Security

We have 24-hour security service for the tranquility of your stay. Smoke detectors and CCTV cameras are also installed for maximum safety.

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Safe Deposit

Our safe deposit boxes are located at the hotel reception where your valuable items will be kept FREE of charge. 

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Car Rental

We have an extensive fleet of cars from which you can pick whichever you want including Safari vehicles. Check out our tours at the reception.

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Cooling Fans

Sorry No air conditioners but the rooms have cooling fans! Our property sits at a high altitude (Mount Rebero) and the evenings are cool most of the time.

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Yoga & Ftiness

Yoga in our beautiful garden with trees and birds’ sounds will have a rejuvenating effect on your wellness. Guests can access Platinum Gym, just a 10-min walk from YAMBI, with a 20% discount.

Babysitting & Pets

Whether you want to indulge in a spa, evening dinner, attend a conference or simply enjoy some well-deserved Zen time, we can arrange babysitters.

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Bar & Lounge

The garden terrace has a great social atmosphere, the perfect excuse to leave your room and meet other travelers. Don’t be shy!

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Bookshelf & Music

Enjoy travel and history books in our hotel library, play your favorite songs on the terrace sound system, and grab a beer or wine from the fridge. Cheers!
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