FACILITIES & FAQ

Airport transfers

We run a shuttle service to and from Kigali International Airport. The fare is $15 per round trip. The service is available 24/7.

Credit Cards

We accept all major credit cards (Visa, MasterCard, Union Pay) as well as Mobile Money Payments via MTN, Airtel and Safaricom M-Pesa.

24 Hour Reception

We operate a 24 hour reception. Don’t worry about late check-in or wake-up calls for your early morning Safari or airport transfer.

Restaurant

Our restaurant is open every day until 9pm. Enjoy a range of authentic and delicious African cuisine and meals for vegetarians.

Free Parking

We have a spacious parking for our guests. After exploring the country and riding dirty; please request car wash services at the reception!

Coffee and tea

Water is available all the time in our lounge. Feel free to order a cup of African chai, ginger tea or coffee from the Chef.

Hot Water

We have hot water with good pressure. We use solar-powered heaters and rely on eco standards to protect our beautiful planet.

Free wifi

Our Internet is robust and fast. Feel free to hold your virtual meetings, listen to your favourite podcasts; or simply watch Netflix.

24 Hour Security

We have 24-hour security service for the tranquility of your stay. Smoke detectors and CCTV cameras are also installed for maximum safety.

Safe Deposit

Our safe deposit boxes are located at the hotel reception where your valuable items will be kept FREE of charge. 

Car Rental

We have an extensive fleet of cars from which you can pick whichever you want including Safari vehicles. Check out our tours at the reception.

Tours & Excursions

Need a gorilla permit? Want to travel to Uganda, hike a volcano in Congo? We will help you to plan your travel through the region.

Laundry Service

We offer daily room service, on-site laundry services and dry cleaning. You collect your items after 24 hours.

Babysitting & Pets

Whether you want to indulge in a spa, evening dinner, attend a conference or simply enjoy some well-deserved Zen time, we can arrange babysitters.

Yoga & Fitness

Yoga in our beautiful garden with trees and birds’ sounds will have a rejuvenating effect on your wellness. You may also grab use the little gym.

Cooling Fans

Sorry No air conditioners but the rooms have cooling fans! Our property sits at a high altitude (Mount Rebero) and the evenings are cool most of the time.

Bookshelf

The hotel library if full of travel and history books. We also have great collection of music CDs and architecture design magazines.

Music Lounge

We have a sound system in our terrace and you are welcome to play your favourite songs. Help yourself to beer or wine in the fridge. Cheers!

Movies Nights

Movie nights are a great opportunity to catch up with African history (Congo, Gorillas in the Mist, Hotel Rwanda, King Solomon’s Mines etc.)

BAR & LOUNGE

The garden terrace has a great social atmosphere, the perfect excuse to leave your room and meet other travelers. Don’t be shy!